Debt Collection

• Computer programmes will keep track of correspondence with customers
• Mobile telephone calls and recording
• Email reminders
• Request for meetings with debtors
• Written letters possibly advising debtors that they will be reported to credit monitoring institutions if they dishonor their commitments and credit commitments
• Preliminary and final legal letters (Letter of Demand)

Debtor credit - worthiness valuation

Our dedicated staff are competent in performing all-inclusive customer/debtor checks via our network with credit monitoring institutions and therefore able to construct a plan on effective credit management and asset recoveries.

Banking Sector Recoveries

Banking segment recoveries is one of the essential areas of recovery. As contributors of credit to the whole economy, banks are the essential force that significantly contributes to the growth, progression and expansion of the country. Alliance One recoveries forges strategic and robust partnerships to aid the banking sector with their total recoveries solutions, and thus providing the full spectrum of banking recovery services, including credit card recoveries, debt recoveries, housing loan recoveries, personal loan recoveries and vehicle recoveries.

Legal assistance, guidance & protection

Legal assistance is included in our services. Our legal letters and proceedings will aid in effectiveness of collections.

Recovery Teams Operations

Recovery personnel recruited are effectively screened prior to joining our organization. Our staff possess the right characteristics and are capable of performing in challenging environments. We distinguish the need to achieve, supervise and advice staff on a frequent basis. Each of our recovery departments are being managed to supervise the smooth flow of operations of their respective authority and attempt to achieve and exceed our targets. In order to deliver optimal results to our clients, a dedicated recovery team is allocated to each client, permitting recovery personnel to focus and concentrate on one specific area, and thus gain outstanding results

Comprehensive Solutions

Our asset recovery solutions fully facilitates and accelerates the process of locating and recovering corporate assets. Our combined team experience will illustrate and further deliver significant results. We are confident in our competences to deliver the expected results by our clientele, that we offer this solution on a contract arrangement. Alliance One, only collects the agreed fee for our efforts after our client receives their assets